Shipping Policy

At Woven Worldwide, shipping is structured around how our baskets are produced and exported. Our approach prioritizes planning, consistency, and responsible shipment over speed or volume.

Shipping Methods

We consolidate production and export at set times throughout the year. Depending on your location and the size of your order, we may use a variety of trusted carriers to ensure consistent and reliable delivery once shipments arrive in Canada.

Processing Time

Orders are fulfilled based on where we are within a scheduled production and export cycle.

Shipping Times

Shipping timelines reflect current production and export planning and are communicated at the time of purchase.

Shipping Costs

Shipping costs are calculated at checkout based on destination and shipment requirements.

Sustainability Commitment

As part of our mission to promote sustainability, this approach protects the integrity of the work and allows us to ship responsibly.

Customs, Duties, and Taxes

For international orders, additional customs fees, duties, or taxes may apply upon arrival in your country. These fees are the responsibility of the buyer and vary depending on local regulations.

Order Tracking

Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress.

Lost or Damaged Shipments

If an item arrives damaged, contact us within 7 days so we can review and determine next steps., please contact us at orders@wovenworldwide.com within 7 days of delivery, and we will assist in resolving the issue.

Thank you for supporting Woven Worldwide! For questions related to shipping or fulfilment, contact us at orders@wovenworldwide.com.