Woven Worldwide Return Policy
At Woven Worldwide, we take pride in the craftsmanship and quality of our products. Each item is handcrafted with care, and we strive to ensure that your purchase meets your expectations.
However, if your product arrives damaged, we are happy to offer a replacement. Please review our return policy below:
Returns and Replacements
-
Damaged Items:
If your product is damaged upon arrival, please contact us within 7 days of receiving your order.- Email us at [your email address] with:
- Your order number.
- A description of the damage.
- Clear photos of the damaged product and packaging.
- Once we review your request, we will arrange for a replacement to be sent to you at no additional cost.
- Email us at [your email address] with:
-
Non-Refundable:
We do not provide cash refunds. If a replacement is not feasible, we may issue store credit equal to the value of the damaged item.
Eligibility for Replacement
- The item must have been purchased directly from Woven Worldwide.
- Claims for damaged items must be made within 7 days of delivery.
- Products must not show signs of misuse or wear unrelated to the original damage.
Exclusions
- We do not replace items for general dissatisfaction or minor imperfections, as these reflect the unique, handmade nature of our products.
If you have any questions or need assistance, please reach out to us at info@wovenworldwide.com.
Thank you for choosing Woven Worldwide and supporting our mission to deliver eco-luxury craftsmanship!