who we are

Woven Worldwide is a socially-conscious home decor brand specializing in high-quality, eco-credentialed, handcrafted baskets for homes and interior spaces.

woven worldwide stockists

We carefully select retailers from around the world to sell our baskets and woven products. Sign up for our newsletter at the bottom of the page to receive updates when new stockists locations are announced.

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Can't find what you are looking for?

Have you visited a stockist location and something you would like to purchase is sold out? Send us an email and someone from our Customer Service team will get back to you as soon as possible.

Please email us at sales@wovenworldwide.com

FAQs

Weave With Us

Our industry-standard baskets vary in popular colour variants, tactile patterns and functional design elements that effortlessly blend within modern or traditional homes alike. 

How do I place an order?

For instructions on how to place an order by email, please complete the dialouge box below or send an email to sales@wovenworldwide.com. Please do not send credit card numbers via email.
How long does a custom woven basket project take? When can we start?

Typically, we work together for anywhere from 2-3 weeks, before production begins, depending on the scope and complexity of the project. We typically book projects 1-2 months in advance, so please keep that in mind when connecting with us.
Does Woven Worldwide produce their baskets with eco-friendly materials?

Elephant grass, our core raw material is a sustainable fibre, harvested from living sources. We do not use animal leathers at any time in our production and prefer cactus or apple skin as an environmentally friendly substitute.
Do you provide pre-orders ?

We allow retailers to schedule orders up to 6 months in advance.
Orders will be paid based off ship date.
Does Woven Worldwide provide custom design services ?

Yes! We will work together through a discovery process to reveal your product design intent.

Returns & Exchanges

We are happy to accept returns for items purchased directly from wovenworldwide.com only if your order was incorrectly shipped or an item is damaged. Please reach out to us within 7 days of delivery so we can help sort it out!

What is the return policy?

We are happy to accept returns for items purchased directly from wovenworldwide.com only if your order was incorrectly shipped or an item arrived damaged, please reach out to us within 7 days of delivery so we can help sort it out!

If you believe your item is faulty, or otherwise defective, we offer a 3-month warranty* from the date of purchase and would be happy to help you replace the item.  Contact us here and our customer support team will take care of you.  

Items must be in unused condition with all original tags and packaging intact to be eligible for a refund.

Items marked “final sale” are not eligible for return or exchange. All international shipments are considered final sale and are not eligible for return or exchange.

Shipping Policy

We hope you love your items, but we understand that things don’t always work out. 

What are your shipping options and how much do they cost?

All Canada based orders over $500 ship for free! There is also an area for any notes we need to know about your order on the checkout page.
Do you ship internationally?

Yes, we do!  International orders are shipped with tracking via DHL and cost is calculated at checkout, based on weight and destination country.

Items shipped internationally are subject to import custom duties and taxes. The recipient of the shipment is the importer of record and must comply with all applicable laws and regulations. The customer is responsible for paying all taxes and duties, should they occur.

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